Privacy Policy

Last updated: June 2026

Hythe Camper Electrics is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Hythe Camper Electrics is the data controller responsible for your personal data. If you have any questions, please contact us via our Contact page.

2. What Data We Collect

We may collect the following personal data:

Name, email address, phone number, and delivery/billing address
Payment information (processed securely via our payment provider — we do not store card details)
Order history and account preferences
IP address and browsing behaviour on our website (via cookies)

3. How We Use Your Data

We use your data to:

Process and fulfil your orders
Communicate with you about your orders and enquiries
Send marketing emails where you have given consent (you can unsubscribe at any time)
Improve our website and services
Comply with legal obligations

4. Legal Basis for Processing

We process your data on the following legal bases: contract performance (to fulfil your order), legitimate interests (to improve our services), consent (for marketing), and legal obligation (for tax and accounting purposes).

5. Data Sharing

We do not sell your personal data. We may share it with trusted third parties such as delivery couriers, payment processors, and our e-commerce platform (Shopify), solely to fulfil your order and operate our business. All third parties are required to handle your data securely.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g. HMRC requires financial records to be kept for 6 years).

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data ("right to be forgotten")
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise any of these rights, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Cookies

We use cookies to improve your browsing experience and analyse site traffic. You can manage your cookie preferences via your browser settings. For more detail, please see our Cookie Policy.